Question 1

Do I need an appointment?

Accepted Answer

To ensure the best experience and personalized assistance when trying on our wigs, we kindly request that you schedule an appointment in advance. Our team is committed to providing you with dedicated attention and guidance during your wig selection process. Your appointment will allow us to create a seamless and comfortable fitting experience.

Question 2

What is the return policy?

Accepted Answer

At The Wig Cottage, we are dedicated to providing our customers with top-quality wigs and exceptional customer service. To maintain transparency and clarity in our business practices, we have established an "All Sales Are Final" policy. Please carefully review the following policy before making a purchase:
Wig Selection: We offer a diverse selection of synthetic wigs, featuring various styles, colors, and lengths. We encourage our customers to thoroughly research and contemplate their choices before making a final decision. Our knowledgeable staff is readily available to assist you in selecting the perfect wig that aligns with your preferences and requirements.
Try-On Service: We understand that choosing a wig can be a personal and intimate experience. To assist you in making an informed decision, we provide a try-on service, allowing you to evaluate the wig's style, color, and fit before finalizing your purchase. We encourage you to take advantage of this service to ensure your complete satisfaction.
Quality Assurance: We take great care to ensure that all our wigs are in impeccable condition and free from defects. Prior to purchase, each wig undergoes a meticulous inspection to guarantee its quality.
No Returns or Exchanges: In consideration of the personal nature of our products and to uphold hygiene standards, all sales at The Wig Cottage are deemed final. Regrettably, we do not accept returns or exchanges for any wig purchases. We urge you to carefully contemplate your purchase and consult with our staff before making your final choice.
Manufacturer Defects or Shipping Damage: Should you receive a wig with a manufacturer defect or shipping-related damage, please contact us within one (1) day of receiving the product. Kindly provide detailed information regarding the issue, including supporting photographs if possible. We will assess the situation and, if appropriate, offer a replacement or store credit at our discretion.
Hygiene Standards: To maintain rigorous hygiene standards and safeguard the health and well-being of our customers, we are unable to accept returns or exchanges for wigs once they have been purchased and worn. We sincerely request your understanding and compliance with this policy.
Modifications and Alterations: Any alterations or modifications made to the wig, such as cutting, styling, coloring, or other adjustments, render the "All Sales Are Final" policy void. Once a wig has been altered, it is ineligible for return or exchange.
Price Adjustments: We do not provide price adjustments for prior purchases. Our pricing is subject to change, and any purchase made at a specific price is considered final.
By completing a purchase at The Wig Cottage, you acknowledge and agree to adhere to our "All Sales Are Final" policy.
Please be aware that this policy is subject to modification without prior notice. We recommend periodically reviewing the policy to stay informed of any updates.
Should you have any inquiries or concerns regarding our policy or any other aspect of your purchase, please do not hesitate to contact our customer service team. We are committed to assisting you and ensuring your satisfaction.
Thank you for choosing The Wig Cottage for all your wig needs.

Question 3

What types of wigs do you offer?

Accepted Answer

We offer a diverse selection of high-quality synthetic wigs with various cap constructions as well as many human and synthetic hair toppers to cater to your unique needs and preferences. Our inventory includes a wide range of options, ensuring you find the perfect fit:

Question 4

Do you offer wig maintenance and repair services?

Accepted Answer

Yes, we provide maintenance and repair services for wigs. Contact us to discuss your specific needs, and we will be happy to assist you.

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